PERSONAL CENTRED CARE

 COVID -19

Caring Heart and Hands are still providing excellent personal centred care through this uncertain and worrying time, if you have any questions at all regarding COVID-19 & your care package please do not hesitate to contact one of our friendly office team who will be happy to help. 

We are in constant contact with the CQC and NHS, who are providing us with all the correct PPE to ensure all our amazing and loyal team are protected whilst caring for your loved ones. 

We are recieving PPE on a daily basis, which is then provided to all our staff.

We are following all the correct guidelines and hope you are all keeping safe. 

Caring Heart and Hands Ltd is committed to supporting vulnerable people so that they can continue their lives with dignity and independence and be participating members of their own communities.  We are committed to meeting the needs of those people entrusted to our care. 

All people supported by and who work at Caring Heart and Hands will be treated with respect at all times.

We aim to offer skilled care to enable people supported by us to achieve their optimum state of health and well-being

We uphold the human and citizenship rights of all Service Users and all who work and visit us here.

Individual choice and personal decision making are the right of all Service Users and will be supported by CHH.

We recognise individual uniqueness, and work with our service users and their families to identify this.

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